Privacy Policy

Information We May Collect

We may collect the following information:

• Name
• Mobile number
• Email address
• Message or enquiry details
• Any other information voluntarily provided by you while contacting PolicyLive

How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Contact you regarding your request
• Provide basic process-related assistance
• Share relevant partner platform information or links, where applicable
• Send updates or promotional communications where you have agreed to receive them
• Improve our website and customer experience

Communication

If you submit an enquiry or provide consent, PolicyLive may contact you through:

• Phone Call
• SMS
• Email
• WhatsApp

You may request to stop promotional communications at any time by contacting us.

Partner Platforms

PolicyLive may provide links to third-party partner or insurance provider platforms. When you visit a third-party platform, that platform’s own Privacy Policy and Terms will apply. PolicyLive is not responsible for the privacy practices of third-party websites or platforms.

Information Sharing

Where necessary to fulfil your request or provide the requested service, we may share relevant information with service providers or partner platforms. We do not sell your personal information to unrelated third parties.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.

Your Choices

You may contact us to:

• Request correction of information provided by you
• Request to stop promotional communications
• Raise a privacy-related question, concern or complaint

Contact Us

For privacy-related questions or requests, please contact: